Talk Mate policies
Terms of Service
By creating an account or using Talk Mate, you agree to these terms.
Last updated: August 30, 2026
1. Eligibility and accurate information
Talk Mate is intended for people authorized to join a supported university or program. You must provide accurate account information, passport name, university, and Student ID, and correct it when it changes.
2. Your account
Use only your own account, protect your password and verification codes, and notify the program team if you suspect unauthorized access. You are responsible for activity performed through your account unless applicable law provides otherwise.
3. Respectful and lawful use
Do not harass, discriminate, threaten, coerce, impersonate, scam, spam, share unlawful content, interfere with the service, or attempt unauthorized access. Respect other participants' privacy and intellectual-property rights.
4. Your content and moderation
You keep ownership of content you submit. You give Talk Mate the limited permission needed to host, process, display, and share it within the service and program. We may review reports and restrict or remove content or accounts that violate these terms, safety rules, or law.
5. Program participation
Use in-app communication when possible so authorized program staff can support operations and reporting. Activities outside officially organized program sessions are voluntary and at your own risk. Talk Mate is not an emergency service.
6. Service availability and changes
Features may change, pause, or end as the program develops. We aim to keep the service available but cannot promise uninterrupted or error-free operation. Any mandatory consumer rights remain unaffected.